Generative AI policy

What this policy covers

This policy says how Red Forest USA LLC uses generative AI to make this website, clione.ai, and how the Clione product uses AI models. What AI systems may do with the content of this site is on the licensing page.

How the site is written

We write this site with a team of AI agents, each with one job: research a page, draft it, edit it, lay it out, check it against the design, translate it. The agents run on large language models, currently Anthropic's Claude. People decide what each page is for and what it says, and a person reads every page and approves it before it is published.

Every statement the site makes about what Clione does is checked against the product as it stands. A feature that is not finished is described as arriving, never as available, and a figure about the product is published only with its source.

The library: named people, opened sources

The glossary, the reading paths, the guides, the comparisons and the studies are held to a stricter rule, because they are written to be cited.

• Drafts may be written with AI.
• Each page names the person who wrote it and one or two people who reviewed it. On a glossary entry, a reviewer validates the definition.
• Every factual claim that is not common knowledge carries a numbered source. Sources are primary (the standard, the platform's own documentation, the paper), and someone opened each one and recorded the date they read it.
• Examples are tested. Each glossary entry and each article carries at least two things a model cannot invent: data we measured, a real example used with permission, an error a specialist saw happen, a judgment a reviewer signs, or a test we ran.
• A page is offered to search engines only after a named person approves that exact version. Any later edit withdraws the approval until the page is approved again.

Translations

The site is published in English and Spanish. One version of each page is written first and the other is translated from it with AI, then read and approved by a person before it is published. Library pages are written in Spanish first; the other pages are written in English first.

Images, diagrams and video

The photographs on the site are licensed stock photographs, credited in our records, and turned into the site's halftone style by our own code. The diagrams are drawn by our own code from a written description of what they show. Screenshots of the product are taken from the product.

Code

The site's code is also written with AI agents. Before every publication it goes through an automated suite of checks, and a failure stops the publication.

What the site does not do with AI

The site has no chatbot, and nothing you type on it is sent to an AI model.

How the Clione product uses AI

Clione uses AI models to draft the signals a store's catalog is missing, such as meta descriptions, keywords, structured data and FAQs. Nothing is enriched until the merchant asks for it, and nothing reaches the storefront until the merchant presses Push. A merchant can choose the model and use a key of their own. The providers of those models receive catalog data, never data about the store's shoppers, as the privacy notice explains.

Corrections

If you find an error on this site, AI-made or not, write to help@clione.ai with the address of the page. We correct it, and on library pages the change is recorded in the page's history with its date.

Changes to this policy

When the way we use AI changes, we change this policy and its date.